116: On losing clients


We don't talk about this often. I lost one of my best clients last year. What do you do when you lose one of your best clients? The truth is, losing a major client hurts—especially when you're not used to it. It's scary and unsettling. But you know what? Good things happen when there's change. In my experience, when one door closes, a better one always opens. Believe me this is not wishful thinking, it’s true! Still, it hurts. Ironically, we managed to win the client back, we just signed them...