Last Thursday, I ran a training program for a boutique strategy consulting company based in Asia (comprising alumni from Deloitte, Procter & Gamble, Unilever, United. Yes, they were a bunch of really smart operators). We dove into a controversial discussion: how should you handle a presentation or pitch when the decision-maker suddenly can't attend? Do you carry on in their absence to avoid missing your chance? Or do you reschedule and risk delaying the sales process? Also, how do we avoid...